Dial-A-Ride para-transit service provides curb-to-curb service for qualified elderly or special needs customers. Dial-A-Ride riders may schedule a trip for any purpose within a 10 mile radius of City Hall. 

Trips are not prioritized, which means riders can visit a friend or relative, go to a movie, visit the doctor, hair salon, or go shopping.

Dial-A-Ride Registration

Prior to accessing any Dial-A-Ride services, we require that you submit a Dial-A-Ride Registration Form and provide proof of your Commerce residency with a current resident card. If under the age of 50 years, please provide a doctor’s letter stating the need for transportation assistance.

If you plan on visiting the Transportation Department to register, please bring the above mentioned items with you along with your completed registration form. You may also ask for an application at the front desk after arrival.

Scheduling an Appointment

To reserve a trip after completing the registration process, please call (323) 887-4480.

You can schedule trips by appointment time. If you are traveling to an appointment (for example, a doctor’s appointment), please tell the reservationist what time you need to arrive at your destination. They will notify you when you need to be picked up to ensure that you arrive on time at your destination.

If you need a return trip, please remember to schedule this trip request as well.

Hours

Service and call center hours are from 7 a.m. to 5 p.m., Monday through Friday.

The Dial-A-Ride service does not operate during City-recognized holidays.

Resources

• Dial A Ride English 2023
• Dial A Ride Spanish 2023

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